Waters Advanced Diagnostics (formerly BD Diagnostic Solutions)

Pre‑Installation Challenges

Chronic Delays and Cost Overruns: Overcoming the Stagnation of Misaligned Specifications

System performance did not meet the original requirements specified and agreed upon with the supplier. Factory Acceptance Testing (FAT) and installation milestones were significantly delayed, in some cases by several months beyond the committed schedule. Unresolved items remained following Site Acceptance Testing (SAT), requiring extended negotiations to reach resolution and causing additional delays in project completion. Significant unplanned project cost increases were incurred due to vendor assumptions and interpretations of the original requirements that were not aligned with expectations.

Key Deciding Factors

Precision Through Rigorous Validation: Robust Quotations and a Forward-Looking Commitment to Partnership

Thorough review of equipment requirements and upfront testing/evaluation of components resulted in a well‑defined and robust quotation, with clear assumptions and interpretations that aligned with project expectations. Commitment to a long‑term partnership—Shibuya demonstrated a collaborative approach, focusing not only on the immediate project scope but also on building a sustainable relationship for future support and continued improvement.

Mark Renoll

Staff Engineer, Mechanical Engineering

Implementation Benefits

Triple-Constraint Excellence: Meeting Budget, Schedule, and Performance via Intuitive Engineering

Projects were delivered in alignment with the initial budget, schedule, and performance requirements, demonstrating effective project planning and execution. Post‑startup support was proactive and solution‑oriented; any issues identified after commissioning were addressed with permanent corrective actions and system improvements. Equipment performance met expectations, and operators and technicians were able to become proficient quickly due to an intuitive design and a short learning curve.

Future Outlook

A Proven Track Record: Solidifying Shibuya as our Preferred Partner for Future Innovation

Given the proven success of past implementations, Shibuya will remain a preferred partner for future systems and project engagements. Our positive project outcomes position Shibuya as a trusted partner for future system and project opportunities.

Product Images: Waters Advanced Diagnostics (formerly BD Diagnostic Solutions)

Waters Corporation.